I have to say that all the IAB staff I have encountered have been a pleasure to work with. The can-do attitude and the sense of service to the customer runs right through the company from the CEO down – it is also clearly present in their contractors as well. IAB provide good old-fashioned service while maintaining the technical edge to provide a modern build.
IAB are a family firm and it was clear that establishing a close working relationship right from the start was a priority for them. They really wanted to understand the needs of the customer and the scope of the work as quickly as possible.
The firm has almost three decades of experience and has repeatedly shown an impressive level of knowledge of design solutions and the relevant regulations. They also have an extensive network of highly capable contractors and specialists to support them.
The support and advice during the design stage and throughout the building work has been impressive. The design work shows a good understanding of what is required and what is possible, while there is also good creativity (at pace) when novel solutions are required – this again demonstrates the broad experience within the company. They will also stand firm when the customer’s request would risk conflict with the regulations. However, they also listen to the customer and will respond to novel requests and come up with practical solutions. They will also be clear on the risks and implications if budget constraints limit what can be done – while understanding the realities of the situation.
The various IAB staff are always responsive, polite, and willing to help; no detail is too small.
IAB came to us on the strong recommendation from another lab build on the Science Park and we have not been disappointed; quite the opposite.
IAB do not do cheap and cheerful/quick and dirty. Their designs are well thought through and are planned with the aim of providing facilities that will reliably meet the specifications across the expected lifetime of the operation, and probably beyond.
I have no hesitation in recommending them and would use them again in the future.
Keith Howard, Vaccitech
Iab- lab completed a facility fit out for us in April 2018 (5800 sq ft of Offices and Labs – 9 week fit out schedule). The fit out was completed on time and on budget. I have found the team professional in all aspects of the project from initial design to construction and delivery.
This is the second project that I have worked with Iab on having worked with then over the last 17 years. They fitted out a BSL 2 facility for BioVex on Milton Park which was handed over on time and on budget in 2001. IAB continued to maintain the facility (HVAC etc.) until the company was bought out by Amgen in 2011. In 2012 / 2013 IAB was approved by Amgen to make upgrades to the facility, reconfiguring Labs, installing back up power etc. to meet GMP standards which were subsequently audited and approved by the FDA and MHRA. They have a consistent team of skilled contractors that maintain a high standard of workmanship. I have always been impressed with the quality and durability of the Labs designed and fitted out by IAB.
I would have no issues in recommending IAB.
Mark Thornton, Evox
iab have been essential to achieving our project goal of building a new laboratory at Swansea University and have behaved in an exemplary manner throughout the process, working extremely diligently and innovatively with our laboratory team within a tight timeframe to develop a design which met our budget requirements, provided future proofing and was of the highest quality.Throughout the build iab met all build deadlines and where issues arose outside of their control, the team worked tirelessly to resolve the issues, again providing many original solutions and designs until resolution was achieved, whilst also revising other aspects of build schedule to minimise delays.iab service and delivery and product quality has been exceptional from start to finish
Helen Richards, Natural Resources Wales
Having found iab through they website in 2008. We have since worked on over 7 projects together ranging from small modifications to large furniture only projects. Every project was completed to the highest of standards and nothing is left to chance. Iab worked closely with us to make sure every detail was covered. We often discuss projects with iab before they even need to be involved, there experience is helpful.
Malcolm Copper, SGS Group
I was first introduced to iab in 2008 as a specialist contractor. Since then they have completed many projects via a traditional or design & build procurement route for our now joint client Spire Healthcare. The company has always been approachable and their service is prompt, professional and efficient, displaying innovation when required. Projects have always been completed to a high standard, on time and within the agreed budget.